Q: Do all of your courses run?
A: As the business owner if I could guarantee 100% …you would not see me for dust as I would be earning a million elsewhere if I could predict the future. Seriously though, we do have an impressive track record! 99.9% of courses do run. We realise that some people cannot work without a qualification.
Q: Can I get to you by public transport?
A: Yes! There is access by bus and train. In the wet weather we can arrange a pickup providing you let us know in advance..in the good weather its just a short walk which is good for you!
Q: Why do you start at 09.30hrs?
A: Traffic can be awful! We have participants arriving from all over the UK and overseas. Also, it may mean that you do not have to have accommodation the night before so it can save you money.If you are arriving by public transport it means you are not getting up in the early hours!
Q: Can I bring my dog?
A: You are welcome to bring your dog! However, on the morning the Trainer will ask the course if anyone has any objections to a dog present on the course. If your dog is likely to bark for England, bite, eat the furniture or the course members then the Trainer will ask you to leave dog in the car. If you are truly scared of dogs don’t be put off of booking. It’s not very often we get a furry course member and the Trainers are pretty smart so can work out that you would rather a dog was not present!
Q: What’s the Facebook Link about on the bottom of your pages?
A: Good question! It’s a way we can keep communicate on a more personal level with you. If you decide to become a fan you can interact on the page. We cannot see or have access to your own personal Facebook page.
Q: What is Twitter? Why do people use it?
A: Twitter has many uses like Facebook. Initially I was sceptical about about both but have now seen the many benefits. We have a pretty amazing story to tell you about Twitter if you ask!
Q: Can I have a discount please?!
A: Sometimes! Depends on a number of things. Our courses are very competetively priced. For your course fee you are receiving a venue specifically geared to your course with private grounds with a variety of terrain for the wilderness environment. Your Trainers are also highly qualified. However, if you make multiple bookings, are a group or charity then the Director of Training will be happy to discuss. Also, if you are a group or individual that may lead to further work on an interesting project then please call. Sometimes we have a mad five minutes and might just give you a discount…
Q: From September 1st you are going VAT registered – what about me – I cannot claim the VAT back ?!
A: We have put a lot of thought into going VAT registered. In order to grow as a company, invest in our employees and reach our goals which ultimately benefit you we decided to go ahead. These are the following things you gain by training with us:
Over the next few months we will be adding more benefits for people who train with us! Overall, we provide exceptionally good value.
Q: Can we hire your venue for our training courses?
A: Sorry, we are not able to hire out our venue as we use both training rooms almost every day for providing courses. On the odd days they are free we are in making improvements.
Q: How do I become a Trainer to work for High Peak First Aid?
A: We do recruit Tutors – however we employ them and do not have ‘freelancers’ working on our courses. We have chosen to employ Tutors as we can maintain a tight control on quality and client satisfaction.